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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

WordPress Setup Made Easy

Customers who purchase a WordPress Hosting plan will have access to features designed specifically for WordPress users.

Getting Started

We’ve simplified the WordPress setup and transfer process. Here’s a breakdown of how each option works:

Set Up a WordPress Website

Choose this option to get started with a fresh WordPress site. It will automatically set up everything you need:

  • Install WordPress on the primary domain linked to your hosting service
  • Install common plugins
  • Configure DNS (if your domain is managed with us)
  • Create a WordPress admin username and password
  • Provide quick access to the WordPress dashboard

Our team is working on expanding these features to let you customise your setup further — including themes, additional plugins, and more.

Transfer an Existing WordPress Website

Select this option if you’re looking to move over an existing WordPress website. You’ll be directed to our Migration Request form to provide your current hosting details.

Please note:

We’ll need access to your existing hosting account (such as cPanel or FTP login details) to complete the transfer.

 

If you want these applied to your account or need further assistance, please reach out to our technical support team.

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