A SHARE OF $50,000 CASH! A SHARE OF $50,000 CASH!
We are aware of some customers receiving a fraudulent email claiming to be VentraIP Australia. Please do not open the link in this email, and mark it as spam immediately. If you have clicked the link in the email and entered your details, please update your VIPControl password immediately. Read More
View all Products Close Menu Menu
Connecting via SSH using PuTTY
Updated Thursday January 28th 2021 / Category Web Hosting

Downloading PuTTY

If you haven’t already downloaded Putty, you can do so here.

Enabling SSH Access

Before doing anything, you will need to enable SSH Access on your web hosting service first.

Getting your SSH connection details

You can find the details you need to use to connect inside your VIPControl account, under:

  1. Log in to VIPControl.
  2. Click on My Services at the top of the page.
  3. Click on cPanel Hosting.
  4. Click Manage next to the service you want to connect to using SSH.
  5. Scroll down to where it says cPanel and FTP Details, and Server Details.
  6. Under cPanel and FTP Details note down the Username and Password under cPanel Details.
    • The cPanel and SSH login details are the same.
  7. Click on Server Details and note the IP Address.

Connecting using PuTTY

  1. Open PuTTY
  2. Input the IP Address you obtained earlier into the Host Name (or IP Address field) and set the Port number setting to 2683
    Putty Open New Connection
  3. Click Open.
  4. You will be prompted for your username and password, which will be the same details that you obtained earlier.

Connecting using PuTTY with SSH Keys

If you’d prefer to use SSH Keys to connect, we have a separate guide on how to do that here. As long as the SSH Keys are setup correctly, Putty will authenticate using the keys, instead of prompting you for a password.

Can’t find the answers you're looking for? Check out these other methods of support!