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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Getting started with VentraIP Email Hosting

Once you have purchased your dedicated email hosting services, there are some steps you need to take to get things set up.

Creating the email accounts

After ordering dedicated email hosting, you need to complete the set up of those email accounts inside VIPcontrol. Here are the steps:

  1. Log in to VIPcontrol.
  2. Click on My Services at the top of the page.
  3. Click on Email Hosting.
  4. Click Setup.
    1. In the Email Address field, enter your desired email address. Make sure this address uses a domain name that you own.
    2. In the First Name and Last Name fields, add the name of the account’s user. This will show when sending messages from Webmail.
    3. Lastly, enter a password that meets the strength requirements.

DNS Records




Our dedicated email hosting platform offers a webmail interface, which you can access from anywhere at any time.

Setting up your email software

If you’d prefer to access your emails via email software such as Outlook or Mac Mail, we have separate guides for each app.

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