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How Do I Renew My Domain Name if It’s Expired?
Your domain name has expired and your website and email services will or have stopped working. This is because domain names need to be renewed to keep them active.
Renewing your domain name
Renewing your domain is quite easy! You can renew your domain name within VIPcontrol using the following steps:
- Log in to VIPcontrol
- Once logged in, click on My Services near the top of your screen, then Domains.
- Click ‘Manage’ to the right of the domain name you wish to renew.
- Click ‘Renew’ and select the renewal period and generate an invoice.
- Once the invoice is paid, the renewal will be processed within 15 minutes.
Note: PayID and BPAY payments may take anywhere between 1-3 business days to process, so please make sure that you pay in advance of the expiry date for your domain if using either of these methods.
What happens if your domain name expires?
Once the domain name expires, a ClientHold Status is placed on the domain. This status means that DNS resolution will stop, which you won’t be able to visit your website, and any email services you have will stop working until you renew the domain.
Don’t worry! You can still renew the domain name normally while the domain is in the expiry period.
.au Domains
For .au Domain Names, you have 30 days after the domain expires to renew the domain, after this 30 days, the domain will no longer be able to renew and subsequently, drop from the registry after 2 days.
gTLD Domains
For gTLD Domains like .com and .net, you have 40 days after the domain expires to renew the domain normally.
After this point, the domain will fall into a Redemption Grace Period which is a last chance to renew, you are able to renew the domain, however this does come at a higher cost and as it does vary, you will need to contact our Billing Team via an eTicket to have a restore performed on the domain name.
.nz Domains
.nz domains are very similar to gTLD domains, except you have 45 days to renew the domain normally, followed up by a 90 day Redemption Grace Period.
