
Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained

Web Hosting
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Email Hosting
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Google Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP

Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?

Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Migrate Emails to Google Workspace
Unfortunately, at this time, we are not able to perform Email Migrations to Google Workspace services with VentraIP due to changes made by Google, removing access to the necessary Data Migration tools.
There are ways to migrate emails manually, such as using Export/Import functionality in some email clients such as Microsoft Outlook, Apple Mail or Thunderbird. However, this is not something we are able to provide support with beyond general guidance.

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