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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Quickstart Guide for Your New Web Hosting Service

This guide will go over setting up your new hosting service, and installing WordPress.

  1. Go to My Services → Web Hosting and click on the ‘Set Up‘ button. Click setup
  2. Next, choose what you would like to setup. If you’re migrating from another provider, choose the transfer option, otherwise click on ‘Create a new website’ and click ‘Continue’. Click create website
  3. Our system will detect your domains current DNS configuration and ask if you would like to use your domain, or proceed with using a temporary domain instead in cause you’re not quite ready to go live yet.
  4. If your domain is hosted with us, it will prompt to automatically add the required DNS records to connect the domain up to your hosting service, otherwise it will let you know which records to add with your DNS hosting provider. You’ll be able to see your temporary domain here if selected earlier.
  5. Click ‘Continue’ once the DNS records are added.
  6. Next, fill out your website details, this will be your WordPress login details. Click ‘Finish’. Fill in WordPress details
  7. That’s it! From there, it will install WordPress and once its complete, you’re able to go straight into building your website! Setup finished
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