![supportcentre scaled](/_next/image/?url=https%3A%2F%2Fventraip.com.au%2Fwp-content%2Fuploads%2F2023%2F05%2Fsupportcentre-scaled.webp&w=3840&q=90)
Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
Browse by Popular
Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
View AllEmail Hosting
View AllGoogle Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Split invoice into two payments
Here are the steps to split an invoice into two separate invoices using VIPcontrol:
- Login to your VIPcontrol account.
- Select Billing on the top-right of the page
- Click on the Invoices option listed in the grey bar at the top of the page
- Here, you can select the three dots next to the Pay button, which will allow you to split the invoice.
- On the following page, choose the service you want to separate into a new invoice. Then, click Continue and Confirm to create the new invoices. This action will automatically void your previous invoice.
Please note that you can also manage your invoices at the bottom of the Dashboard page.
We accept the following payment methods: Credit Card, PayPal, BPAY and EFT Bank Transfer.
![misc content center scaled](/_next/image/?url=https%3A%2F%2Fventraip.com.au%2Fwp-content%2Fuploads%2F2023%2F05%2Fmisc-content-center-scaled.webp&w=3840&q=90)
We Are Here to Help You
Get in touch with one of our local experts at any time.