Clearing the SSL state in your web browser
Sometimes your web browser will cache some information about SSL Certificates, this can cause weird issues where a website will appear as insecure even though there is a valid SSL Certificate is installed. This usually happens after installing or replacing an SSL Certificate recently.
Mozilla Firefox
- Open Mozilla Firefox.
- Click on the hamburger icon at the top right of the interface, then click Library.
- Click History.
- Click Clear Recent History.
- Make sure the Active Logins check box is enabled.
- Click OK.
Google Chrome for Windows / Internet Explorer / Microsoft Edge
The SSL State for Google Chrome, Internet Explorer and Microsoft Edge cannot be cleared within the Chrome/Explorer/Edge Settings, it needs to be done via the operating system’s settings.
Windows
- Open the Start menu.
- Search for and open Internet Options.
- In the dialog box that appears, select the Content tab.
- Click Clear SSL State.
Mac OSX
To clear the SSL, you just need to clear your browser’s cache.=
- Open Google Chrome.
- Click on the drawer icon to the top of the right of the page.
- Open the History menu, then click theHistory option from this menu.
- Click Clear Browser Data.
- Set the Time Range to All Time.
- Click Clear Data.