Troubleshooting a ‘Your connection is not private’ error
Common insecure messages
There are two key types of insecure messages you might see, the key ones are:
- You’re visiting the website in an insecure way (E.g. using http://)
- The website’s SSL Certificate isn’t valid
- There is no SSL Certificate at all
Steps to resolve the issue
Before doing anything, you need to make sure that your website actually has an SSL Certificate installed. The easiest way to do this would be to enable AutoSSL in cPanel, or you can purchase and install an SSL Certificate. Then you can configure your website to force visitors to the secure version of your website (https://).
Failing that, you may need to speak to a web developer to resolve any further issues with your website.