What Do I Do if My SSL Certificate Is Expired or Missing?

If your website does not have a valid SSL certificate, visitors may see security warnings, and your site may not load securely over https://.

How do I ensure that my website has an SSL Certificate?

Option 1: Use AutoSSL (recommended)

AutoSSL is included with your hosting and issues free SSL certificates automatically.

To re-issue via cPanel:

1. Log in to cPanel
2. Navigate to ‘SSL & TLS Certificates’ under Security
3. Click the Status tab → Run AutoSSL

To re-issue via VIPcontrol

1. Log in to VIPcontrol.
2. Go to My Services → Websites & Hosting → Web Hosting → Manage next to your service.
3. Select Auto SSL → Start AutoSSL Check.

SSL Certificates typically issue within 1-5 minutes.

Option 2: Install a Paid SSL Certificate

If you require a paid SSL certificate, you can purchase one on our website here and install it in cPanel using our guide here.

Troubleshooting

• Remove any self-signed or old SSLs before running AutoSSL (sometimes old certificates can be brought over in migrations).
• Ensure your domain is pointed to our serversand allow 2-8 hours for DNS propagation.

Troubleshooting

If you are receiving AutoSSL failure notifications and other related errors, you can refer to our more comprehensive guide here:

1. Troubleshooting cPanel AutoSSL Issues

Once AutoSSL is running successfully, or a Paid SSL Certificate is installed, your website will load securely over https://.