Gmail for Android Email Software Setup

This guide explains how to set up your email in Gmail on Android. These instructions apply to both cPanel and Dedicated Email Hosting accounts.

Server settings

For Server/Hostname fields:

• If you use VentraIP Dedicated Email hosting, enter:
  ventraip.email
• If you use VentraIP cPanel Hosting, enter:
  mail.yourdomain.com (replace yourdomain.com with your domain)

Unsure which to use? Check our guide What is my email server?

Setting up Gmail app for the first time

1. Open Gmail and Add Account
   • Click on your Profile Picture at the top right
   • Click ‘Add another account‘
2. Click ‘Other (IMAP)’ and Enter your email address
3. Enter Incoming Server Settings:
   • Username: Enter your full email address (e.g., user@vipguides.au)
   • Password: Enter your email password (Forgotten password? Click here to reset)
   • IMAP Server:
     Dedicated Email Hosting: ventraip.email
     cPanel Email Hosting: mail.yourdomain.com (replace yourdomain.com with your actual domain)
   • If asked:
     • Port: 993
     • Security Type: SSL/TLS
   • Click ‘Next‘
4. Enter Outgoing Server Settings:
   • Username: Enter your full email address (e.g., user@vipguides.au)
   • Password: Enter your email password (Forgotten password? Click here to reset)
   • SMTP Server:
     Dedicated Email Hosting: ventraip.email
     cPanel Email Hosting: mail.yourdomain.com (replace yourdomain.com with your actual domain)
   • If asked:
     • Port: 465
     • Security Type: SSL/TLS
   • Click ‘Next‘
5. Switch to your new account:
   In Gmail, you’ll be able to switch between your newly added account, personal Gmail accounts and any other accounts by clicking on your Profile Picture at the Top Right.

If you are running into any issues, take a look at our guide on Troubleshooting Email Client Problems

Still having issues getting set up?

While our support for third-party email software is limited, we’re happy to help where possible!

If you encounter any errors during configuration, please submit an eTicket with screenshots of both any error messages and your configuration settings so we can assist you.

For advanced troubleshooting needs, please consult a local IT technician or contact the software vendor directly.