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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

How Do I Renew My Domain Name if It’s Expiring Soon?

You may have been notified by us that your domain name is expiring soon and needs to be renewed, to avoid any disruptions with your website and email services, we recommend renewing your domain name before it expires. Here's how to do this:

How do I renew my Domain Name?

Renewing your domain is quite easy! You can renew your domain name within VIPcontrol using the following steps:

  1. 1Log in to VIPcontrol

  1. 2Once logged in, click on My Services near the top of your screen, then Domain Names.

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  1. 3Click the Manage Button to the right of the domain name you wish to renew

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    This will take you to the Domain Management Section.

  1. 4Click on Renew

    Simply click the Renew button to select a renewal period and generate an invoice.

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  1. 5All done!

    Once the invoice is paid, the renewal will be processed within 15 minutes.

Renewing Your Domain Name

Domain renewal rules depend on the type of domain you have.

  • .au domains (e.g. .com.au.org.au):

    Due to registry rules, .au type domains can only be renewed within 90 days of their expiry date.

  • gTLD domains (e.g. .com.net.org):

    These can usually be renewed at any time, even if they are not close to expiry. Many people choose to renew or extend them well in advance for peace of mind.

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PayID and BPAY payments may take anywhere between 1-3 business days to process, so please make sure that you pay in advance of the expiry date for your domain if using either of these methods.

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