
Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained

Web Hosting
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Email Hosting
- Outlook 365 (Classic) Email Setup GuideMail app setup for iOS (iPhone + iPad)Gmail (webmail) email setup

Google Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP

Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?

Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Page Sections within your VIPsite Website
Each page is made up of sections that are stacked vertically which make up your page. You’re able to move them up and down to your liking.
Add sections
To add a new section:
- Navigate to the Website Editor
- On the Website Layout page, click Add a new section here
- Click a category within the left-hand panel to find some prebuilt sections.
- After choosing a category, you can peruse the different styles of sections that best fit your needs.
- Once selected, you can click “Preview Section” to see how it would look on your site. You can then click “Add section to page” to add it in, which you can then edit and rearrange it around immediately.
Types of sections
We have a wide range of sections to choose from depending on the look that you’re going for. Each section is organised into categories that might fit the style you’re looking for.

Adding content
Once you have chosen a section, you can customise the look and edit the content of the section. You can do this two ways:
- Clicking directly on the section in the editor preview
- From the website layout panel and clicking the pencil icon on the section.
From there, you’re able to edit and add content within that section.
Customising sections
For section customisation and actions you can refer to these guides below

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