
Browse by Popular
Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
View AllEmail Hosting
View AllGoogle Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Set up free email forwarding using VIPcontrol
If you’re wanting to setup domain redirects, please follow our separate guide on how to do that.
VentraIP offers a free web and email forwarding service, for domain names that are registered with us. Before proceeding, please keep in mind that enabling this option for your domain name will remove any existing DNS configuration you have set up for your domain name. If you have any concerns, feel free to reach out to our technical support team.
Enabling Free Web/Email Forwarding
- 1Log in to VIPcontrol
- 2Navigate to My Services > Domain Management.
- 3Click Manage next to the domain name.
- 4Click Manage DNS.
- 5Click on the Forwarding tab.
- 6Click Enable.
- 7Then, add forwarders using the Add Domain Forwarder/Add Email Forwarder buttons as needed.
DNS Zone Requirements
The following DNS records must be within your DNS zone for our Email Forwarding to function:
Host | Type | Value | TTL | Priority |
yourdomainname.com |
MX |
mx1.nameserver.net.au |
3600 or leave default |
10 |
yourdomainname.com |
MX |
mx2.nameserver.net.au |
3600 or leave default |
10 |
yourdomainname.com |
MX |
mx3.nameserver.net.au |
3600 or leave default |
20 |
yourdomainname.com |
MX |
mx4.nameserver.net.au |
3600 or leave default |
30 |
yourdomainname.com |
TXT |
v=spf1 +a +mx +include:spf.hostedmail.net.au ~all |
3600 or leave default |
N/A |
These records are traditionally added automatically by our system. However, if you have customised your DNS zone, you may need to manually add them yourself.
If you need any assistance with adding in Email forwarders or DNS records, feel free to contact us and we are happy to help!
