
Browse by Popular
Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
View AllEmail Hosting
View AllGoogle Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
What Happens if My Domain Name Is Pending Deletion?
Your Domain name has expired and is currently in a Pending Delete stage.
Can I Recover my Domain?
Unfortunately, since the renewal period has lapsed and the PendingDelete status is applied to your domain, you are not able to renew or recover the domain.
For .au Domain Names, you have 30 days after the domain expires to renew the domain, after these 30 days, the domain will no longer be able to be renewed and subsequently, drop from the registry after 2 days.
For gTLD Domains like .com and .net, you have 40 days after the domain expires to renew the domain normally, after which the domain falls into a Redemption Grace Period as a last chance to renew, which lasts for 30 days.
Since your domain is now outside of these periods, you would have to wait for the domain name to become available again to register (Approximately 2-5 days) or alternatively, purchase another domain name to move your services to.
