Microsoft Windows 7 supports TLS version 1.2, however some software like Micrsoft Outlook won’t use it by default. This can lead to problems when connecting to to our platform.
cPanel has created a guide on how to force the use of TLS 1.2 in Windows 7. Please be advised that this is an advanced guide, so if you’re not confident in making the necessary changes, you may need to consult and on-site computer technician.
Alternatively, you could simply update to Windows 10, which will also resolve the problem.