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Outlook for Mac Email software setup
Updated Monday January 18th 2021 / Category Email

Looking to change your current account settings? We have a guide for that here.

Prior to setting up email on your device(s) you will need to have purchased cPanel shared hosting and set up any required mailbox(es) for your domain OR purchased and configured dedicated email hosting mailbox(es) for your domain.

Once you’ve created a mailbox using one of these methods you will be able to retrieve server settings from cPanel – if you’re using Dedicated Email Hosting this will be in the welcome email we send out once your mailbox is configured.

Setting up your account for the first time

1. Open up Outlook for Mac. Click the Tools tab, then click Accounts.

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2. Select Other Email when prompted to select an account type.

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3. Enter in your account information.

  • Email address: Your full email address needs to go here.
  • Password: The password for your email account
  • Username: Your full email address, the same as above.
  • Type: IMAP
  • Incoming server: This is the same as your cPanel hostname, or Dedicated Email Webmail address (e.g. b1s1-1b-syd.hosting-services.net.au OR syd1.email-hosting.net.au)
    Tick both of the tickboxes
  • Port (second box): 993
  • Outgoing server: This should be identical to the Incoming server.
    Tick both of the tickboxes
  • Port (second box): 465

Click Add Account.

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4. Adjust the Account description and Full Name fields as you wish, then click More Options.

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5. Next to authentication, select Use Incoming Server Info. Click OK.

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6. Close the window and you should be good to go! Outlook for your Mac has now been configured!

Still having issues getting set up?

Our support on issues using this software is limited – we’re happy to verify you’ve put everything in the right place. Please submit an eTicket through to our technical support team with screenshots of the configurations you applied as per this article and we will let you know if anything has been missed.

Beyond this, you will need to follow our earlier suggestion of consulting the internet or looking into the vendor’s knowledge base.
Click here for Microsoft Office Support.

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