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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Cancelling a Virtual Private Server (VPS) service

Here are the steps you need to cancel your VPS service:

  1. Log in to VIPcontrol.
  2. Click on My Services at the top of the page, and then click the VPS header underneath.
  3. Click Manage next to the VPS service you wish to cancel.
  4. Click Cancel Service and fill out the questionnaire/acknowledgements.

Our Accounts and Billing team will evaluate your pro-rata credit, if applicable, and respond with one last confirmation that the service is due to delete.

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