Mail app setup for iOS (iPhone + iPad)

Mail for iOS Setup

This guide explains how to set up your email in Apple Mail on iOS. These instructions apply to both cPanel and Dedicated Email Hosting accounts.

1. Open Settings and Search for ‘Mail’

• Click Mail (Apps)
• Click Mail Accounts
• Click ‘Add Account’

View Images

2. Click ‘Other’ for the Account Type, and Enter Your Email Address and Password

• Name: Enter the name you wish for your emails to appear from
• Email Address: Enter your email (e.g., user@vipguides.au)
• Password: Your email password
• Description: Optional, this is purely for organisation within iOS
• Click ‘Next’ (top right)

View Image

3. Enter IMAP/SMTP Server Settings

Incoming Mail Server

• Hostname:
  • Dedicated Email Hosting: ventraip.email
  • cPanel Email Hosting: mail.yourdomain.com (replace with your actual domain)
• Username: Enter your email (e.g., user@vipguides.au)
• Password: Your email password

Outgoing Mail Server

• Hostname:
  • Dedicated Email Hosting: ventraip.email
  • cPanel Email Hosting: mail.yourdomain.com (replace with your actual domain)
• Username: Enter your email (e.g., user@vipguides.au)
• Password: Your email password

View Image

4. Click ‘Next’ and Follow Any Final Personalisation or Setup Prompts

Done!

View Image

Still Having Issues Setting Up?

While our support for third-party email software is limited, we’re happy to help where possible!

If you encounter any errors during configuration, please submit an eTicket with screenshots of both any error messages and your configuration settings so we can assist you.

For advanced troubleshooting needs, please consult a local IT technician or contact the software vendor directly.