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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Microsoft 365 products

(Please Note: This article is intended for existing legacy Microsoft 365 services only)

VentraIP supports a range of Microsoft 365 services that were previously managed by Net Virtue. If you currently have an active Microsoft  365 service with us, you would manage the subscription from within VIPcontrol, along with where any of your other VentraIP services, such as domain registrations and web hosting, is held.

You can compare the Microsoft plans that we offer below:

Inclusions Exchange Online Plan 1 Exchange Online Plan 2 Microsoft 365 Business Basic Microsoft 365 Business Standard Microsoft 365 Business Premium
Email Storage 50GB Per User 100GB Per User 50GB Per User
Online Calendars(Microsoft Exchange) Included
Online Office 365 Apps Not Included – Outlook – Word – Excel – PowerPoint – OneNote
Desktop Office Apps* Not Included – Outlook – Word – Excel – PowerPoint – OneNote – Access (PC Only) – Publisher (PC Only)
File storage (Microsoft OneDrive) Not Included 1TB Per User Included
Business Tools Not Included – Microsoft Teams – Microsoft SharePoint – Microsoft MyAnalytics – Microsoft Planner – Yammer Enterprise – Microsoft Teams – Microsoft SharePoint – Microsoft MyAnalytics – Microsoft Planner – Microsoft Yammer + – Microsoft Bookings
24/7 Phone, Ticket and Livechat support Included
Spam & Virus Protection Included
Mobile Office Apps Not Included Included
Advance Threat Protection Not Included Included
PC and Mobile Device Management Not Included Included

 

You can see the associated costs with these above plans from within VIPcontrol when managing your Microsoft 365 services.

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