WIN WIN
A SHARE OF $50,000 CASH! A SHARE OF $50,000 CASH!
MORE DETAILS
We are aware of some customers receiving a fraudulent email claiming to be VentraIP Australia. Please do not open the link in this email, and mark it as spam immediately. If you have clicked the link in the email and entered your details, please update your VIPControl password immediately
View all Products Close Menu Menu
How can I get a refund?
Updated Friday March 5th 2021 / Category Accounts

Services within the 45-day money-back guarantee window are eligible for a full refund at the time of cancellation. To cancel a specific service, check out the following guides:

All refunds are processed inline with our current Terms and Conditions on our website. We are unable to refund domain registrations as set out in these Terms and Conditions.

If you are eligible for a refund under those terms, please lodge an eTicket through your VIPControl to our Accounts and Billing department.

Can’t find the answers you're looking for? Check out these other methods of support!