View all Products Close Menu Menu
Restoring an email account or email data using Acronis Backup
Updated Friday February 5th 2021 / Category Web Hosting

Restoring an email account

Warning: This will restore the mailbox to exactly as it was at the time of the backup, meaning that emails sent/received from before the backup date/time will be removed. Follow the steps under Restore email data, to restore missing content without removing anything

  1. Log in to cPanel.
  2. Click on Acronis Backup under Files.
  3. Select a date/time you want to restore to.
  4. Click on Mailboxes.
  5. Select the mailbox you want to restore.
  6. Click Recover.

Restoring email messages and data

  1. Log in to cPanel.
  2. Click on Acronis Backup under Files.
  3. Select a date/time you want to restore to.
  4. Click on Files.
  5. Click on the mail folder.
  6. Click on the folder with the name that matches your domain name exactly.
  7. Then click on the folder that matches the username of the account you want to restore data for exactly.
  8. Click on the cur folder.
  9. Select the email files you want to restore.
    1. If you want to restore all data backed up on the date/time you chose, click the select all checkbox.
      cPanel Acronis Backup Email Files
    2. If you want to restore individual files, check the box next to certain files.
  10. Click Recover.
Can’t find the answers you're looking for? Check out these other methods of support!