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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Adding a remote backup location to Installatron

In order to get started, you need to login to your cPanel account and navigate to the Installatron section. The steps to do this are.

  1. Log in to VIPcontrol.
  2. Navigate to My Services > cPanel Hosting
  3. Click the cPanel button next to your web hosting service.
  4. Under Software, click on Installatron
  5. Next to the application you want to setup a remote backup for, click the settings icon (the one shaped like a spanner) Installatron - Settings icon
  6. Under Default Backup Location, select Add a new backup location.

What next?

Important: Please make sure you set a backup schedule under Automatic Backup in your settings. Otherwise, backups will not be taken at all.

There are quite a few different external backup options, all of which require you to provide different information for Installatron to upload the backup. The easiest options to setup are Dropbox and Google Drive. We’ve detailed how to setup each option bellow.

Dropbox and Google Drive

Select either option, and then click the Save All button at the bottom of all the settings. This will open a popup window, where you will be asked to provide login details for your Google or Dropbox account. Once you have done that, Installatron will be able to upload backups it takes to your desired backup location.


When you choose either of these options, you will be asked for the following:

  • Server (IP Address or Hostname)
  • Port Number
  • Username
  • Password
  • Path

If you’re using a 3rd party FTP backup or storage service, they will be able to provide you with this information.

Rackspace Cloud

This option will ask you for the following:

  • Rackspace Region
  • Rackspace Container
  • Rackspace Username
  • Rackspace API Key
  • Path

This is information you will need to get from Rackspace.

Amazon S3

You will be asked for the following information:

  • S3 Endpoint
  • S3 Region
  • S3 Bucket
  • AWS Access Key
  • AWS Secret Key
  • Path

If you’re not sure what this information is, you need to ask Amazon Web Services.

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