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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Adding a remote backup location to Softaculous

Creating a backup location

To begin, you need to create a new backup location in Softaculous, the steps to do this are:

  1. Log in to VIPcontrol.
  2. Navigate to My Services > cPanel Hosting.
  3. Click on the cPanel button.
  4. Click on Softaculous Apps Installer under Software
  5. Click on the settings icon to the top right of the page (the one that looks like a spanner). Softaculous - Settings icon
  6. Click Add Backup Location.

From there, you need to select the type of backup location you want to set up. Here is what you will need for each type of backup location.

Dropbox and Google Drive

You will be prompted to provide authorization to Softaculous to access your Google Drive or Dropbox account, which simply requires you to input your login details.

FTP, SFTP, FTPS, WebDAV

This option will ask you for the following information:

  • Server Hostname
  • Port Number
  • Username
  • Password
  • Authentication Method (SFTP only)
  • Backup Location/Path

If you’re using a 3rd party FTP or WebDAV service, you will need to ask the company that provides you with that service for the required information.

Adding the new backup location

Once you have created your new backup location, you will need to configure your website/application to use it. The steps to do this are:

  1. Log in to VIPcontrol.
  2. Navigate to My Services > cPanel Hosting.
  3. Click on the cPanel button.
  4. Click on Softaculous Apps Installer under Software.
  5. Click the blue Installations box. Softaculous Installations Button
  6. Click on the settings icon next to the installation (pencil icon). Softaculous Installations Settings Icon
  7. Click on the drop-down menu next to Backup Location and select your new backup location.
  8. Make sure you have set a backup schedule under Automated Backups.
  9. At the bottom of the page, click Save Installation Details.
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