A SHARE OF $50,000 CASH! A SHARE OF $50,000 CASH!
We are aware of some customers receiving a fraudulent email claiming to be VentraIP Australia. Please do not open the link in this email, and mark it as spam immediately. If you have clicked the link in the email and entered your details, please update your VIPControl password immediately. Read More
View all Products Close Menu Menu
Updating your VIPControl contact information
Updated Thursday March 10th 2022 / Category Accounts

Why is having updated information important?

  • It will make sure that you can always log in to your account;
  • we can contact you at any time for issues regarding your service, reminders, invoices;
  • and we can authenticate the account holder if there are any disputes.

Where do I update the details?

  1. Log in to your VIPControl account.
  2. Navigate to the My Account page.
  3. Click Personal Details on the left side of this page.
  4. Edit the account details as required.
  5. Click Save Changes to complete the process.

NOTE: Your VIPControl account details and your domain registrant details are separate and will need to be updated individually.
For information on updating your domain name contacts, please see this article.

Your VIPControl contact email

When choosing an email address for your account, we recommend using a personal email address that is hosted outside of your services with us, such as a Gmail our Outlook address.

This is a preventative measure, just in case anything ever goes wrong with your service hosted by us.

This contact address will be responsible for receiving invoices and logging into your account. On top of this, it’s the address that we will contact you for anything service-related. For these reasons, we strongly recommend making this an alternative email address that you will always have access to.

Can’t find the answers you're looking for? Check out these other methods of support!