We are aware of the current PHP vulnerabilities. We have updated all of our servers and removed any restrictions that were in place to mitigate these vulnerabilities.
No action is required from customers with these services. For further information, please check our status page.
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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Accessing the Email Spam Filtering Log for Dedicated Email Hosting

All our Dedicated Email Hosting plans include Halon’s advanced spam filtering. Halon shields your inbox from the constant barrage of spam, ensuring a clean and secure email experience for both businesses and individuals.

Please be aware this guide is only for Dedicated Email Hosting customers.

To access the Halon Spam Filter, please follow the guide below:

  1. Log in to your VIPcontrol account
  2. Navigate to My Services > Email > Email Hosting
  3. Click Manage next to the applicable service
  4. On the left, under Tools click Email Spam Filtering Log
  5. Then click Access Spam Filtering
  6. You can now manage your Halon Spam Filter settings.  Halon Spam Filter
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