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MX and SPF Records Required for Dedicated Email Hosting
Note: These instructions are for Dedicated Email Hosting services only. If you have a cPanel service your MX records should already be configured for you.
MX records
Below is a table of the required MX records for our Dedicated Email Hosting service.
| Hostname | Record Type | Value or Points to | Priority |
|---|---|---|---|
@ or your domain name |
MX |
mx1.email-hosting.net.au |
10 |
@ or your domain name |
MX |
mx2.email-hosting.net.au |
10 |
@ or your domain name |
MX |
mx3.email-hosting.net.au |
20 |
@ or your domain name |
MX |
mx4.email-hosting.net.au |
30 |
About MX records
When someone sends you an email, the senders mail server looks up the MX (Mail Exchange) records for your email domain (for example @exampledomain.com.au) to know where to send the email to.
The Priority column in the table above shows the relative priorities of the VentraIP dedicated incoming mail scanning nodes, which then mail gets relayed to the server that you are hosted on. Mail is delivered to the node with the highest priority first. If for some reason that server isn’t available, mail is delivered to the server with the next highest priority, and so on through all servers listed in your MX records.
Priority values don’t have to be exactly like those shown above and some DNS hosting providers will present the information differently.
SPF record
An SPF record defines the mail servers and domains that are allowed to send email on behalf of your domain. It also tells receiving servers what to do with messages after they’re checked. Below is the SPF record used for dedicated email hosting
| Hostname | Record Type | Value or Points to |
|---|---|---|
@ or your domain name |
TXT | v=spf1 +a +mx +include:spf.email-hosting.net.au ~all |
If you have an existing SPF record
If you have an existing SPF record (e.g multiple mail providers), its best practise to combine both records into one and add ours in just before the “~all” directive.
Using SendGrid as an example heres how we would add another mail server to our SPF record:
- Existing record:
v=spf1 include:sendgrid.net ~all - Combined record:
v=spf1 +a +mx +include:spf.email-hosting.net.au +include:sendgrid.net ~all
Adding the DNS records
- If your DNS is managed via our Free DNS hosting service, you can utilise the following article to walk you through the process of adding the MX and SPF records to your DNS.
- If your DNS is managed via a cPanel service hosted with us, you can utilise the following article to walk you through the process of adding the MX and SPF records to your DNS.
- If your DNS is managed via a third party you will need contact that provider and ask them to set your MX records for you.
More Information
It’s recommended to add both a DKIM record and a DMARC record for extra security to ensure that only authorised senders are allowed to send emails under your domain. Check out the guides below on how to do this:
