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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

MX and SPF records required for dedicated email hosting services

Please note: These instructions are for Dedicated Email Hosting services only. If you have a cPanel service your MX records should already be configured for you.

The MX record controls where mail is delivered for your domain name.

mx1.email-hosting.net.au (Priority 10) mx2.email-hosting.net.au (Priority 10) mx3.email-hosting.net.au (Priority 20) mx4.email-hosting.net.au (Priority 30)

SPF Record

An SPF record defines the mail servers and domains that are allowed to send email on behalf of your domain. It also tells receiving servers what to do with messages after they’re checked.

v=spf1 +a +mx +include:spf.email-hosting.net.au ~all

 

  • If your DNS is managed via our Free DNS hosting service, you can utilise the following article to walk you through the process of adding the MX and SPF records to your DNS.
  • If your DNS is managed via a cPanel service hosted with us, you can utilise the following article to walk you through the process of adding the MX and SPF records to your DNS.
  • If your DNS is managed via a third party you will need contact that provider and ask them to set your MX records for you.

 

Understanding Priorities

The Priority column shows the relative priorities of the VentraIP dedicated incoming mail scanning nodes, which then relay forward to your specific Email Hosting server that you’re hosted from. Mail is delivered to the node with the highest priority first. If for some reason that server isn’t available, mail is delivered to the server with the next highest priority, and so on through all your the servers. Priority values don’t have to be exactly like those shown above and some DNS hosting providers will present the information differently.

 

More Information

Looking to setup a DKIM record? Click here for more information

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