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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Connecting a domain name to Weebly

To start, you need to obtain an IP Address from Weebly to point your domain name to. This information can be obtained from your Weebly account settings.

In order to get the IP Address you need, follow these steps:

  1. Click Customize next to Site Address.
  2. Select the Connect a domain you already own option.
  3. Click Continue.

Under Option B: Make DNS Changes yourself, you will see a table of information A Record, Host and Points to. This is the key information needed to point your domain name to your Weebly website. From here, you can submit a ticket to our technical support team asking them to complete the setup OR continue following this guide to complete the setup yourself.

Setting up Weebly ‘A Records’ in cPanel

If you’re managing your domain name’s DNS records in cPanel, here are the steps you need to take in order to add the Weebly records:

  1. Log in to cPanel.
  2. Click on Zone Editor under Domains.
  3. Click Manage next to the domain name you want to edit.
  4. Click Edit next to the primary A record for your domain. cPanel Zone Editor Change A record
  5. Input the IP Address (address in Points to field) provided by Weebly into the Record field in cPanel.
  6. Click Save Record.
  7. For the www. record, there are two possibilities:
    1. The www. record already points to the root/primary domain, and there is no need to change it.
    2. The www. record is an A record, so you will need to change it to the IP Address (address in Points to field) provided by Weebly into the Record field in cPanel. cpanel change www dns record

Please note: These changes may take 4-8 hours to propagate (take effect).

Setting up Weebly DNS Records in VIPControl

If you’re managing your domain name’s DNS records in VIPControl, here are the steps you need to take in order to add the Weebly records:

  1. Log in to VIPControl.
  2. Click on My Services at the top of the page.
  3. Click Domain Management.
  4. Click on Manage next to your domain name.
  5. Click Manage DNS under DNS.
  6. If DNS Hosting is not set as the current configuration, click on the DNS Hosting tab and click Enable, then click Set DNS. Warning: If you have an existing DNS configuration that you don’t want to remove, you should not complete Step 6 and do not proceed.
  7. Click Edit (pencil and paper icon) next to the record. VIPControl Primary Domain DNS Change
  8. Change the IP Address in the Value field to the one provided by Weebly (address in Points to field).
  9. Click the green tick icon to save the changes.
  10. Repeat steps 6 through 9 for the www. record.

Please note: These changes may take 4-8 hours to propagate (take effect).

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