A SHARE OF $50,000 CASH! A SHARE OF $50,000 CASH!
We are aware of some customers receiving a fraudulent email claiming to be VentraIP Australia. Please do not open the link in this email, and mark it as spam immediately. If you have clicked the link in the email and entered your details, please update your VIPControl password immediately. Read More
View all Products Close Menu Menu
Modifying the nameservers on a domain name registration
Updated Thursday October 7th 2021 / Category Domain Names

In order for web hosting or email hosting services to work correctly, your domain name must be pointed to the correct set of nameservers. Essentially, these nameservers are the link to your DNS records that connect your domain to your website and/or emails.

How do I update my nameservers?

  1. Log in to VIPControl.
  2. Click the My Services link on the top Domain Management from the tabs underneath.
  3. Click the DNS button for the domain that you wish to have modified
  4. Click the Custom Nameservers tab, then Enable.
    If your hosting service is with VentraIP, choose the VentraIP Australia tab instead.
  5. Enter the name servers in the provided boxes as required (minimum of 2 needed).
  6. Confirm by clicking Set Custom Nameservers.

IMPORTANT: Once a DNS change is made the existing records are removed and it can take up to 24 hours for the changes to reflect. It is recommended to have everything else ready before switching the DNS records due to this downtime period.

Can’t find the answers you're looking for? Check out these other methods of support!