
Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained

Web Hosting
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Email Hosting
- Outlook 365 (Classic) Email Setup GuideMail app setup for iOS (iPhone + iPad)Gmail (webmail) email setup

Google Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP

Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?

Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Pages and Content Building Basics with VIPsites
When building your VIPsite’s website, you’ll use pages and sections to create your site content, then you’ll be able to use those pages or sections in the navigation bar to guide visitors around your site.
Pages
Your website is initially created with one page which is made up of different sections that form the content. You’re able to add any specific section or page to your navigation bar in the header.
- Add new sections to add text, images, media, and more to your page.
- Arrange the sections on the page using the layout editor
- Add new pages to add more content
- Build your sites navigation by editing the header.
Sections & blocks
With each page, you’re able to add, remove, and arrange any section you like to build your page layout or content and display it how you want.
You can find out more about the different sections can you can add and customise, as well as some templates using this guide below:

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