Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
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Email Hosting
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Google Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Applications that can be installed using Installatron
There is a wide range of apps available to install, some of the common apps you can install using Installatron are:
- WordPress (Guide for installing WordPress using Installatron here)
- Magento (Guide for installing Magento using Installatron here)
- Prestashop
- Drupal
- Joomla (Guide for installing Joomla using Installatron here)
- Mediawiki
- LimeSurvey
If you’d like to see a full list of apps, you can visit Installatron’s website.
If you need any assistance whilst following through with any of these processes, feel free to get in touch with us via eTicket or over the phone on 13 24 85.
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Get in touch with one of our local experts at any time.