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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
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Email Hosting
- Outlook 365 (Classic) Email Setup GuideMail app setup for iOS (iPhone + iPad)Gmail (webmail) email setup
Google Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Exporting & Importing Emails Manually
If you need to move emails between email services manually, or take a backup of your email account, you can do this via an email applications export/import functionality.
How it works
You’ll connect the source email account to a desktop email application such as Outlook, then export the emails to a file. Once the export is complete, you can connect the destination email account to the same application, and them import the emails from the file you exported earlier.
The exact steps may vary per email application:
Email Client Guides
- Microsoft Outlook: Export | Import
- Apple Mail: Export & Import
- Thunderbird: Export | Import
Note: We’re unable to perform these migrations on your behalf or provide detailed troubleshooting for third-party email clients, but these resources should help get you started.
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