
Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained

Web Hosting
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Email Hosting
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Google Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP

Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?

Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Adding your email account to popular mail apps
Click an application below to view setup instructions. Before you proceed, you will need to have a cPanel shared hosting service, email hosting service, or Google Workspace.
Looking to change the settings on your existing setup? Find our guides for that here.
Windows
New Outlook for Windows
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Mac
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Outlook for Mac
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Mobile
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Outlook for Mobile
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Web
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